N4 adds to terminal's efficiency and connectivity
If you look at any port, the most important thing they can offer their customer is productivity – technology is absolutely critical in that space.
- Graeme Marshall, Commercial Manager, Port of Tauranga
With roots as a regional port serving the New Zealand pulp and paper industry, the Port of Tauranga has developed into the largest export port in New Zealand and a very important part of the region and a wider hinterland. With most of the imports coming into the Port of Auckland, Tauranga created an inland port serviced by rail to offer import shippers a choice and a one-stop for both imports and exports.
Delivering on the theme “Port for the Future”, the Port of Tauranga is investing heavily in infrastructure in order to offer berth length, crane-age, depth of water and the access to a wide range of markets through their metroport operations and through coastal-hubbing.
In order to deliver the productivity that customers are demanding, Port of Tauranga has recently upgraded from SPARCS to N4 in order to add another level of efficiency and connectivity to their customers.
With volumes increasing rapidly, the Port of Tauranga needed a system that would keep pace with that volume. When they went through the process of analyzing their options of terminal operating systems, the Port of Tauranga discovered that SPARCS N4 would best suit their needs. When they looked at what they wanted to do with technology moving forward and the drive toward automating processes, the Port of Tauranga discovered that SPARCS N4 was the only system that would support automation into the future.
In addition to the can-do, innovative attitudes of their staff, the Port of Tauranga finds that its customer relationships are strengthened through their ability to provide customer service based on productivity and efficiency. SPARCS N4 will undoubtedly help them to achieve greater productivity and efficiency through the terminal.
What they particularly like about N4 is the flexibility. Not only does it have modules that suite them in respect to the terminal but it also offers multi-terminal flexibility. They see that as an opportunity to expand operations into other areas of business.
Watch the video on the Port of Tauranga to learn more about their operations.