Navis is devoted to customer satisfaction and committed to providing global, world-class customer support 24 hours a day, 7 days a week. Our support staff represents the industry's most experienced engineers and quality assurance experts to ensure your TOS has the highest level of availability and performance while keeping downtime to an absolute minimum. Navis Support personnel are located in our regional offices including Hong Kong, Singapore, Chennai, Dubai, Rotterdam, London, Miami, and Oakland. To learn more about the Navis customer support locations ».
The Navis Collaboration Center or NCC provides a cloud based portal that gives Navis customers instant access to a community of users and industry experts who are available to give advice, feedback and answer questions. In addition, the NCC is the portal to all things Support - ask a question, get answers, log a case, manage cases, participate in discussions.
We understand that your technology infrastructure is critical to the smooth operation of your business. Navis offers flexible and comprehensive support packages for your software and hardware needs. As a Navis Support customer, you can be confident of receiving fast, reliable service you can count on from extensively trained service representatives, engineers, programmers and trained technicians.
Learn More about Customer Support Options here.