Navis Announces Updates to Master Terminal, Enhances Web Portal to Improve Customer Experience
December 8, 2020
Additions empower customers to access data and real-time information from a browser
Navis, a part of Cargotec Corporation and provider of operational technologies and services that unlock greater performance and efficiency for the world’s leading organizations across the shipping supply chain, announced the addition of new features to Master Terminal Web Portal, a real-time window that provides customers with access into terminal’s operations. Master Terminal Web Portal empowers customers and enables them to track cargo, create appointments, and run reports, giving them the information they want, when they need it.
Web Portal gives Navis customers, and their customers, access to Master Terminal via a web browser and provides users with the ability to operate certain terminal functionalities at any given time. New features allow any stakeholder at the terminal to access information with ease and without the need for terminal staff to facilitate. Customers can set up an automated email service to document and notify them of cargo events, allowing them to make faster movement decisions in real-time from the browser. With newly added capabilities, Web Portal now allows terminals’ customers to create appointments through a self-service user interface and with the ability for customers to see the information for themselves, eliminating overhead costs from fielding cargo related questions.
“With terminal workers constantly on the move and working from home in response to the pandemic, the Master Terminal Web Portal allows users to check-in on cargo movements from a computer or mobile device,” said Younus Aftab, Chief Product Officer at Navis. “As we face new challenges in the workforce and the industry, it is important to meet them head-on with innovation that streamlines operations.”
With Web Portal, administrators can configure which functions are visible to each user, allowing terminals to determine what information is available and to who. Additionally, external users will only have direct access to the content and data they are authorized to view.
For additional information on the Master Terminal Web Portal, please visit: https://www.navis.com/masterterminal.